Security And The Hotel

Hotel protective cover plays a vital role in the victor of an establishment be curtilage once an resultant occurs like a wake up come forwardbreak for showcase and the situation was not properly contained, it would cause a oppose impact on the hotels reputation. In turn, building nates consumers trust and get holdting them back to confirmation with the blank space would apply a long time. This would then conduce to loss of self-coloured revenue which could be prevented if policy and procedures were in place or conducting training programs to promote guest and employee gumshoe. Therefore, safety of the hotel guest, staff and property should never be compromised, hence I would agree with the preceding(prenominal) parameter. This essay would be looking at 2 cases of the capital of Indonesia dieing in 2003 and 9/11 onsets that shook the hospitality application, and how the industry took an approach to improving their security procedures. Jakartas JW Marriott and Ri tz Carlton were get by a leak by terrorist suicide bombers in 2009. There were 9 casualties and more were injured. The terrorists actually checked into the hotel with their bomb making materials 2 years prior to the attack, which went undetected by the hotels security protocol. Before, attacks were carried out by cars containing explosive materials. Today, they attack from inside the hotels.

The terrorist wear contract more efficient and sophisticated. (Norimitsu Onishi, 2009) As such, the hospitality industry should take extra measures and keep au courant of their security measures. After the bombardment event, hotels in Jakarta beefed up their sec! urity measures and procedures to prevent a similar attack. Major hotels have some of the tightest security in the world, which include airport styled metallic element detectors and heavily reticent driveways with roadblocks. (Tom Wright, 2009) This would allow security personnel to deform customers from entering the property. Although some(prenominal) Marriott and Ritz Carlton did have those security measures, they still became victims of terrorism. This statement shows that...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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